Program Assessment and Implementation
We evaluate your import and export activities to identify eligible drawback opportunities and establish efficient recovery programs.
Your Trusted Partner for Duty Drawback Services
Recover Up to 99% of Duties, Taxes, and Fees Paid
Our expertise in navigating complex customs regulations enables businesses to recover on imported merchandise. We identify eligible drawback opportunities, manage the filings, and pursue every dollar your company is owed under CBP regulations.
A Proven Partner for Duty Drawback Recovery.
Duty drawback is a U.S. Customs and Border Protection (CBP) program that refunds importers and exporters up to 99% of the duties, taxes, and fees paid on imported goods when they are exported or destroyed.
This program aims to promote U.S. commerce and manufacturing by allowing products to compete in international markets without the added cost of duties paid on imported materials. For many importers and exporters, drawback represents recoverable capital that goes unclaimed simply because the filings are complex and the documentation burden is high. Simplify duty drawback with W.M. Stone. Backed by more than 250 years of combined industry experience and a long-standing Norfolk customs brokerage legacy, our team knows how to build a drawback program that holds up under CBP scrutiny and keeps recovering funds year after year.
Unused Merchandise Drawback
Applicable when imported goods remain unused in the U.S. and are subsequently exported or destroyed.
Manufacturing Drawback
Pertains to duties paid on imported goods used in manufacturing new products that are later exported or destroyed.
Rejected Merchandise Drawback
Eligible for duties paid on imported goods that are defective, non-conforming, or not as ordered, and are subsequently exported or destroyed.
250+ Years of Industry ExperienceA licensed U.S. customs broker and freight forwarder continuing a long-standing Norfolk customs brokerage legacy.
Our Duty Drawback Services.
A structured, end-to-end approach to identifying, documenting, and recovering the duties your company is owed.
Comprehensive Documentation Management
Our approach ensures necessary records and filings are accurately prepared and submitted in compliance with CBP regulations.
Accelerated Payment Processing
Leveraging our expertise, we expedite the refund process, allowing quicker access to recovered funds.
Continuous Monitoring and Support
We provide ongoing oversight to adapt to regulatory changes and optimize your duty drawback program's effectiveness.
The W.M. Stone Commitment.
We are dedicated to providing:
Expertise and Compliance
Our team of seasoned professionals ensures adherence to all regulatory requirements, minimizing risks and maximizing refund potential.
Enhanced Cash Flow
By recovering duties, taxes, and fees, we help improve your company's profitability and financial flexibility.
Customized Solutions
We tailor our services to align with your specific business operations and supply chain dynamics.
Related Services.
Duty drawback works best as part of a broader customs and compliance strategy.
Customs Brokerage
Licensed entry filing, HTS classification, and CBP compliance for every shipment.Foreign-Trade Zone (FTZ) Services
Defer, reduce, or eliminate duties by operating within a designated Foreign-Trade Zone.Compliance Consulting
Guidance on AD/CVD, Section 301, Forced Labor, and other regulatory frameworks affecting your imports.Commonly Asked Questions.
Answers to the questions we hear most often about duty drawback recovery.
What is duty drawback?
Duty drawback is a CBP program that allows importers and exporters to recover up to 99% of the duties, taxes, and fees paid on imported goods when those goods, or products made from them, are later exported or destroyed.
What types of duty drawback does W.M. Stone handle?
We work with unused merchandise drawback, manufacturing drawback, and rejected merchandise drawback, covering goods that go unused and are exported or destroyed, goods used in manufacturing that are later exported or destroyed, and goods that are defective, non-conforming, or not as ordered.
How does W.M. Stone determine if my company is eligible?
We start with a program assessment, reviewing your import and export activity to identify eligible drawback opportunities before establishing a recovery program tailored to your operations.
What documentation is required for a drawback claim?
CBP requires accurate records tying imported goods to their eventual export or destruction. Our team manages the documentation, preparation, and filing of these records so your claims are submitted in compliance with CBP regulations.
How long does it take to receive a drawback refund?
Timelines depend on CBP processing and the completeness of the underlying filings. We work to expedite the refund process on your behalf so you gain quicker access to recovered funds, and we provide ongoing monitoring so your program keeps performing as regulations change.
How do I get started with duty drawback recovery?
Call our Norfolk office at (757) 800-6080 or reach out through our contact page, and our team will assess your import and export activity to identify what you may be eligible to recover.
Our Accreditations.
Reliable Duty Drawback with W.M. Stone.
With a track record of successful duty drawback recoveries across diverse industries, W.M. Stone is your trusted partner in navigating the complexities of customs regulations.